Call Return

Call right back with Call Return

Did you miss your last incoming call? Just pick up the phone and dial the Call Return code. VoiceLine Call Return will tell you who called you last, regardless of the condition your phone was in during the missed call -- busy, idle, answered, or unanswered. You will then have the option to connect immediately to that number.

Here’s how it works:

  1. Pick up the phone handset and dial *69. 
  2. A voice prompt will then announce the number of the last incoming call. After this announcement, the call is placed automatically.
  3. If you do not wish to place a call to the announced number, simply hang up the phone.

To deactivate Call Return:

  1. Pick up the phone handset, listen for the dial tone, and dial *89.
  2. You will hear a voice prompt confirming that the command has been recognized.
  3. Hang up the phone handset.
  4. The Call Return request is now deactivated.

Usage Notes:

Frequently Asked Questions:

I missed a call and dialed *69, but the number was not known. Why does this happen?
If a caller has blocked their number (or marked it private), a private or anonymous message will display on your Caller ID unit. Because of the inability to capture a private number, *69 will not have the ability to recall this number.

Note: Calls marked private or anonymous can be rejected with the VoiceLine Anonymous Call Rejection feature. When Anonymous Call Rejection is activated, your phone will not accept calls from blocked numbers. Click here for more information.

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Will VoiceLine Call Return work for international numbers?
Yes. Unless a caller has blocked the number (or marked it private), you should be able to call back.

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I missed a call, but I don’t have time to return the call immediately. Will Call Return play back the number so that I may call back at a more convenient time?
Yes. Once you dial *69, a voice prompt will tell you the number of your last incoming call. After this announcement, the call will be placed automatically. If you do not wish to place a call to the announced number, simply hang up the phone.

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