Calling Card Option

Use VoiceLine even when you are away from your broadband connection

The VoiceLine Calling Card Option extends your VoiceLine service to any phone. Even if you are away from your VoiceLine-connected phone, you can still use your VoiceLine account -- as a calling card. You simply dial your VoiceLine phone number or a local access number (the same number you can use to retrieve VoiceMail messages) and then place a local, long distance, or international call.

These calls are not deducted from the monthly minutes in your calling plan. You pay per-minute rates for all of your Calling Card calls.

To enable the Calling Card Option:

  1. Pick up the handset of your VoiceLine-connected phone and dial *00.
  2. Press 1 after the prompt to enable the Calling Card Option.

To disable the Calling Card Option:

  1. Pick up the handset of your VoiceLine-connected phone and dial *00.
  2. Press 2 after the prompt to disable the Calling Card Option.

To make a Calling Card call:

By dialing your VoiceLine phone number:

  1. Dial your VoiceLine phone number from any phone.
  2. While your VoiceMail greeting is playing, press *. (You must press * before you are prompted to leave a message.)
  3. Enter your PIN when prompted.
  4. Press 3 at the Main Menu prompt.
  5. Enter the phone number you wish to dial when prompted.

Please note that you must have the "No Answer" option of Call Forwarding set to send your calls to VoiceMail.

By dialing a Calling Card access number:

  1. Dial an access number (see list below) from any phone.
  2. Enter your VoiceLine phone number and four-digit PIN when prompted.
  3. Press 3 at the Main Menu prompt.
  4. Enter the phone number you wish to dial when prompted.

Usage Notes:

Frequently Asked Questions:

How is my VoiceLine account charged for Calling Card calls?
Calling Card calls are not deducted from your monthly minutes. You will be charged per-minute rates for all calls made through this feature, even if you are calling a destination that is included in your monthly plan.

Calling Card calls will be charged along with your regular VoiceLine charges at the end of your current monthly cycle or when the amount of these calls exceeds $25, whichever comes first.

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What are the rates for Calling Card calls?
Calling Card calls will be charged at the overage rates that apply to your plan. Overage rates vary depending on the location you are calling. (You can view these rates on the Calling Plans and Rates page.)

An additional payphone operator recovery fee of $0.90 per call will be applied to Calling Card calls made from payphones.

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With an unlimited monthly plan, what are the rates for Calling Card calls to in-plan locations?
If you have an unlimited monthly plan and make a Calling Card call to an in-plan location, you will be charged according to the rates shown below:

Plan
Location
Rate
U.S. & Canada Unlimited
U.S.
$0.039
Canada
$0.039
Europe Unlimited
Austria

$0.05

Belgium $0.05
Czech Republic $0.05
Denmark $0.04
France $0.02
Germany $0.02
Ireland $0.05
Italy $0.02
Netherlands $0.05
Norway $0.05
Portugal $0.05
Russia
(Moscow, St. Petersburg)
$0.05
Spain $0.05
Sweden $0.05
Switzerland $0.05
United Kingdom $0.02
Vatican City $0.05
U.S. $0.039
Canada $0.039
Puerto Rico $0.10
U.S. Virgin Islands $0.12
U.K. & France Unlimited United Kingdom $0.02
  France $0.02
  U.S. $0.039
  Canada $0.039
U.S., Canada and Brazil Unlimited
Brazil $0.09
  Brazil - Rio de Janiero $0.05
  Brazil - Sao Paulo $0.05
  Brazil - Mobile $0.289
  U.S. $0.039
  Canada $0.039
China & Hong Kong Unlimited China $0.05
  Hong Kong $0.02
  U.S. $0.039
  Canada $0.039
  Puerto Rico $0.10
  U.S. Virgin Islands $0.12

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