VoiceMail

Let VoiceLine take a message for you

There will be times in your day when you are not available to take a call. VoiceLine VoiceMail will answer your calls during those times and take a message that you can retrieve anytime from any phone or your PC. You can also manage your VoiceMail settings in our online account center.

Here’s how it works:

To set up your mailbox:

  1. Pick up your handset and dial 123.
  2. A voice prompt will provide you with two options: Press 1 to check your VoiceMail and Press 2 to administer your mailbox.
  3. Press 2 to administer your mailbox.
  4. Follow the instructions to set up your mailbox.

To listen to your messages from your VoiceLine-connected phone:

  1. Pick up your handset and listen for the stutter dial tone that indicates you have a new VoiceMail message. If there is no tone, you do not have any new messages.
  2. After you hear the stutter dial tone, press 123.
  3. Press 1 to hear your VoiceMail messages.

To listen to your messages on your computer:

  1. Login to our online account center at www.net2phonevoiceline.com.
  2. Click on the Check Voicemail link on the left side of the page.
  3. Click on the Play link to download and play a message.

E-mail Notification: You can also receive an e-mail notification whenever a new VoiceMail message arrives. Login to the account center, then select the Enable E-Mail Notification option, enter your e-mail address, and click the Save Settings button.

VoiceMail Message as E-mail Attachment: Your VoiceMail message can be attached to the notification e-mail as an audio file (.WAV format). This feature is also enabled through the account center.

To listen to your messages when you are away from your VoiceLine-connected phone:

By dialing your VoiceLine phone number:

  1. Pick up the handset and dial your VoiceLine phone number.
    Allow the phone to ring until the VoiceMail greeting is played.
  2. During the VoiceMail greeting, press the "*" key.
  3. Enter your VoiceLine PIN when prompted.
  4. Follow the instructions to listen to your messages.

By dialing a VoiceMail access number:

  1. Pick up your handset and dial the VoiceLine VoiceMail access number (see list below).
  2. Enter your VoiceLine phone number and your VoiceLine PIN when prompted.
  3. Follow the instructions to listen to your messages.

Usage Notes:

Manage the feature online
You can change your VoiceMail settings in the Manage Service Features section of our online account center. Click here to login.